Banking


Business VoIP PBX Phone System for Financial Institutions, Banks and Retail Chains
Simplified communication management of converged voice and data for multi-branch operations


Affordable, Easy to Install and Manage
3CX pricing is based on simultaneous calls and not on the number of extensions, making the cost of purchasing and expanding the PBX very affordable. It includes a web-based management console and also runs on mainstream OS making installation and management ever so easy. Setup takes minutes and 3CX will run on an existing server (not necessarily dedicated).
  • Plug and Play with IP Phones, Gateways & SIP Trunks
  • No per extension licensing
  • Virtualize or Install on Existing Server
Never Miss a Call – Advanced Contact Center Reporting
Traditional proprietary PBX’s with call center functionality have proven to be either too expensive or difficult to set up. 3CX improves this with 3CX Pro, providing call center management with the information required to monitor call queues in real-time and ensure that not a single call is lost.
  • Integrated Wallboard for real-time monitoring
  • Detailed reports of longest wait time and abandoned calls
  • SLA and Callback Statistics
  • Call Back option for customers not willing to wait
NewState-of-the-Art Queue Strategies and Real Time Statistics
3CX Contact Center software ensures you provide your customers with quality service, and that your agents always reach their targets. Check the average and longest waiting time as well as the least talk time to guarantee no customer leaves your call center unsatisfied.
  • Log agents in and out of queues
  • Round Robin
  • Hunt by Threes – Random & Prioritized
  • Call Back – callers can hang up and keep their position
Advanced Call Center Features Included
3CX Pro provides you with all the tools required to review your agents’ performance at any given time. Answered calls, abandoned calls, average longest waiting time and more are all in easy reach, allowing you to ensure that your call center is running smoothly at any given time.
  • Listen in allows you to listen to a call without the caller or agent knowing
  • Train new agents during a live call with the whisper function
  • Agents making a mess of a call? Use Barge in to take over
Out of the Box Unified Communications

With out of the box Unified Communications features such as Presence, Fax & Voicemail to email and instant messaging your employee productivity is bound to see an increase. 3CX also includes integrated, plugin free web conferencing which includes advanced features for ultimate collaboration. Learn more.

  • See presence of colleagues
  • Deliver Faxes & Voicemail to Inbox
  • Web conferencing for all

Softphones for Mac, Windows, iOS and Android

Mobility is a no brainer for 3CX which includes powerful softphones for Mac and Windows as well as smartphone clients for iOS and Android. Answer calls via your office extension on your smartphone or control your deskphone from your desktop with CTI mode. Slash your company’s mobile costs, increase employee productivity and mobility at no additional cost.

  • Use your Extension from Anywhere
  • Easy to Configure and Manage
  • Integrates with Office 365, Google, Outlook and More!

Hassle Free Video Conferencing with WebRTC

3CX harnesses Google’s revolutionary WebRTC technology, which enables video and voice communications to take place through the internet browser, meaning that participants will be able to seamlessly join meetings without the need to download any additional software or plug-ins.

  • Clientless
  • One-Click Conference
  • Interoperability with VoIP and video
  • Bandwidth Management and Control

VoIP PBX Phone System for Business: Financial, Banking & Retail Chains
Banks, financial services and institutions, retail chains and outlets, vehicle dealerships are all characterized by a mix of operations that include new and existing customers along with a variety of service functions. Increased product offerings and a growing networked locations create more complex operations and introduce new management challenges.

Easy to Use and Cost Saving VoIP PBX Systems
Unlike proprietary systems, CompletePBX eliminates the need for layers of support and per extension license and maintenance fees. CompletePBX simplifies communications management and reduces costs by converging voice and data services over a single channel.

VoIP Benefits for Business: Banking, Finance and Retail
  • Customized inbound call routing for fast and efficient call processing
  • Full integration with existing or new external paging systems
  • Cell phone and smartphone integration
  • Interconnection of various branches to provides desk-to-desk dialing and seamless call transfer between locations
  • Extensive call reporting
  • Call monitoring and recording
  • Integrated call accounting software
  • Voicemail and fax-to-email (unified messaging)
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